Retail IT services

Client feedback

80+

Clutch
reviews 

$530M

Raised by
our customers 

80+

Clutch
reviews 

$530M

Raised by
our customers 

Let’s discuss
Let’s discuss
Client feedback
Trusted by global brands & partners
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Our achievements

Halo Lab’s retail IT services streamline operations and enhance customer engagement for impactful retail experiences.

At Halo Lab, our retail IT services are dedicated to planning, designing, developing, integrating, testing, and managing software solutions tailored to the retail industry. We uphold the highest quality standards, enabling retail startups, brands, and enterprises to advance their technology and drive growth.

5 stars on GoodFirms
Top 100 companies worldwide by Clutch
100% Job Success on Upwork
4.9/5 Average Client’s Rating
5 stars on GoodFirms
Top 100 companies worldwide by Clutch
100% Job Success on Upwork
4.9/5 Average Client’s Rating
5 stars on GoodFirms
Top 100 companies worldwide by Clutch
100% Job Success on Upwork
4.9/5 Average Client’s Rating
5 stars on GoodFirms
Top 100 companies worldwide by Clutch
100% Job Success on Upwork
4.9/5 Average Client’s Rating
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OUR
SERVICES

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Our services

At Halo Lab, we offer comprehensive, end-to-end retail IT solutions designed to enhance digital capabilities, streamline operations, and drive meaningful customer engagement for retail businesses.

IT consulting 

Our expert consulting guides retail businesses through technology strategies, ensuring solutions align with goals, enhance efficiency, and drive customer satisfaction.

Retail software development

We design and develop tailored software solutions, delivering high-quality, feature-rich applications that support growth and optimize retail operations.

Retail app development

From concept to deployment, we create intuitive, customer-focused retail apps, enhancing user experience and driving engagement through seamless digital interactions.

Cloud services

Our cloud solutions improve data access, scalability, and security, helping retail businesses optimize resources and support remote collaboration across teams.

Software Integration 

We seamlessly integrate software systems, enabling retail businesses to unify processes, automate workflows, and improve operational efficiency and data accuracy.

Application support and maintenance

We provide ongoing support and maintenance, ensuring retail applications run smoothly, stay secure, and adapt to evolving business and market needs.

Ecommerce portal development

Our ecommerce solutions empower retailers with fully customized, user-friendly online stores, boosting sales and delivering engaging customer shopping experiences.

Why choose Halo Lab for retail IT services

A diverse team of 155 talented experts!
$530M
Total funding

Hard work and dedication of the Halo Lab team help our clients secure new successful investment deals.

500+
Completed projects

With our exceptional approach to every project, we bring the dream projects of our clients to life.

Positive vibes

We aim to provide the perfect digital solutions for your business, making this process friendly and chill.

Our
works

Business challenges are tough, but we have a proven record of elevating our partners to their next and best selves.

The Leading Brand for Custom Esports Clothing Design

Halo Lab crafted a 3D Builder for Raven from scratch, helping them dominate the esports market with a custom ecommerce product.

E-commerce, Fashion

Bookclub24 — #1 German Online Library for Book Collectors

By assisting Bookclub24 with full-stack development and branding, we propelled the company to attract book lovers worldwide.

Consumer

$40 Million Raised by Mighty Buildings in Series B

We enhanced Mighty Buildings’ web portal and configurator. They have grown to 100+ employees and secured $100M in investment.

Real estate, Manufacturing

Retail IT services showcased in our portfolio

Our portfolio showcases Halo Lab’s retail IT services, featuring impactful projects that deliver scalable, high-performance solutions, empowering retail brands to grow and elevate their digital customer experiences.

Our process

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Assessment & planning

Conducting in-depth assessments to understand retail needs and crafting a strategic roadmap for tailored IT solutions that drive results.

Client goals identification

  • Needs assessment: Determining objectives to ensure alignment with long-term goals.
  • Current system analysis: Reviewing existing infrastructure for compatibility.
  • Gap analysis: Identifying areas for improvement and solution fit.
  • Resource planning: Allocating necessary resources for efficient project execution.

Strategy formulation

  • Roadmap creation: Crafting a phased plan for solution development.
  • Risk assessment: Identifying potential obstacles and creating mitigation strategies.
  • Success metrics definition: Establishing KPIs to evaluate project outcomes.
  • Timeline estimation: Defining a clear timeline for each project phase.

Design & customization

Creating unique, user-centered designs and customizing features to align with brand identity and enhance retail user experiences.

User interface design

  • Visual concept creation: Developing designs that align with brand identity.
  • Prototype development: Creating mockups to test and refine designs.
  • UX testing: Ensuring the interface is intuitive and user-friendly.
  • Responsive layout setup: Optimizing design for multiple devices.

Feature customization

  • Functionality selection: Choosing key features based on client needs.
  • Custom code integration: Tailoring specific functionalities for unique demands.
  • Plugin customization: Adapting plugins to enhance performance.
  • User roles configuration: Defining roles and permissions within the system.

Implementation & deployment

Executing seamless integrations and deploying robust systems that optimize retail operations and support scalability.

System integration

  • Backend setup: Configuring server environments and databases.
  • Third-party tools integration: Linking necessary software for seamless operations.
  • API connections: Ensuring data flow between connected applications.
  • Security setup: Implementing security protocols for data protection.

Deployment

  • Quality assurance testing: Verifying all features function as expected.
  • Client review: Allowing client feedback before final launch.
  • Staging deployment: Testing in a real-world environment pre-launch.
  • Final deployment: Going live with the full retail IT solution.

Training & support

Providing comprehensive training and ongoing support, empowering teams to efficiently use new tools and maximize solution benefits.

User training

  • System overview: Providing teams with an understanding of key features.
  • Hands-on practice: Allowing users to practice within the system.
  • Troubleshooting basics: Teaching users how to address common issues.
  • Feedback sessions: Gathering input to improve training sessions.

Ongoing support

  • 24/7 technical assistance: Offering support for any urgent issues.
  • Knowledge base creation: Developing documentation for reference.
  • Periodic check-ins: Ensuring the system is meeting business needs.
  • Issue escalation: Providing a structured approach to advanced support needs.

Monitoring & optimization

Tracking system performance and making data-driven adjustments to enhance functionality and maintain optimal retail operations.

Performance tracking

  • Data monitoring: Continuously tracking system performance metrics.
  • Usage analytics: Reviewing how features are used to improve processes.
  • Load testing: Ensuring the system handles high traffic smoothly.
  • Error logging: Identifying and addressing recurring issues promptly.

Optimization adjustments

  • System updates: Implementing regular updates for improved functionality.
  • Feature refinement: Adjusting features based on usage patterns.
  • Scalability assessment: Ensuring the system supports growth needs.
  • Performance tuning: Optimizing for speed and responsiveness.

Maintenance & upgrades

Ensuring systems are updated and maintained, addressing emerging needs and providing long-term reliability for retail solutions.

Regular maintenance

  • Routine checks: Performing regular assessments for smooth operation.
  • Security updates: Implementing the latest protections for data safety.
  • Database cleanup: Removing redundant data to optimize storage.
  • System health reporting: Generating insights on performance.

Upgrades

  • Feature enhancements: Adding new capabilities based on client requests.
  • Compatibility updates: Ensuring compatibility with new technologies.
  • Hardware assessment: Reviewing hardware needs for optimal performance.
  • Version upgrades: Updating software versions to maintain functionality.
Need it simpler and faster?   We have a solution for you!
Valentine Boyev
CEO @ Halo Lab
“Have more questions or just curious about future possibilities? Feel free to connect with me on LinkedIn.”
CONNECT on Linkedin
CONNECT on Linkedin

FAQ

80+ REVIEWS

We’ve helped hundreds of partners, ranging from startups to medium-sized businesses to achieve their goals. And stellar feedback — is our reward!

4.9
Clutch average based on 80+ reviews. All chances are you’ll be impressed too.
5.0
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The client has learned to trust Halo Lab, thanks to their significant knowledge in UI/UX design. The vendor has provided valuable feedback by always being readily available for communication. Moreover, they have a satisfying project management process that makes their process smooth and efficient.

Atif Hussain avatar
Atif Hussain
Co-Founder at Kinetik
5.0
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The client is proud of Halo Lab's work, which their customers have praised. They lead a communicative process to enable the team to reach out to them at any time. The client also praises their designs and suggestions, which help improve their services.

Dimitri Lubaschevski avatar
Dimitri Lubaschevski
CEO, DAS24 Services
5.0
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Their skills were awesome — they took what I said and made it real. The designs ended up helping the internal stakeholders raise funds. The specialists maintained excellent project management skills throughout the process.

Farah Allen avatar
Farah Allen
Founder & CEO at Labz
4.5
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The client was satisfied with Halo Lab’s high-quality work. They made the designs better and delivered them promptly. The team was easy to work with; they communicated on Slack and provided updates on the progress every day. Moreover, they went beyond expectations and never missed a deadline.

David Matthews avatar
David Matthews
CEO, Dotcal
5.0
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Halo Lab’s work has received positive feedback from internal and external stakeholders. They excelled at project management through Notion, going above and beyond to ensure timely delivery, and they communicated effectively through Slack and email. Their branding skills stood out.

Greg Wheeler avatar
Greg Wheeler
Co-Founder & CEO, Ditto
5.0
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Thanks to Halo Lab's efforts, the client increased their conversion rates on various funnels. Despite the complex business requirements, the team managed the project well and yielded positive outcomes. Overall, their communication and attention to detail impressed the client.

Jeff Voss avatar
Jeff Voss
CTO, Qualle
5.0
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Halo Lab successfully delivered a product design that has proved popular with users. The team’s professionalism and creative abilities come at a very reasonable price. Their motivation is admirable, and their organization makes for a smooth workflow.

Bogdan Suchyk avatar
Bogdan Suchyk
Founder, Mobalytics
5.0
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Halo Lab provided high-quality designs at a good value, and the client was happy with the number of frontend routes they developed. The team excelled at project management by having no delays and being adaptable to changes. Overall, they did an excellent job meeting the client's needs.

Trace Sauter avatar
Trace Sauter
Director, BrandEmPower
5.0
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Halo Lab delivered the designs on time, but the client has yet to implement them in their platform, although they’re happy with the deliverables. They had a user-focused design process. Their team provided constant updates and recorded their processes on Loom to keep the client abreast of progress.

Moe Hadizadeh avatar
Moe Hadizadeh
Developer at Abscraft Inc
5.0
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Halo Lab delivered all of the agreed-upon deliverables, and they even went above and beyond to further help the client. They communicated through video calls and used project management tools for synchronization. The team truly cared about the project and was always very responsive and organized.

Conor Deegan avatar
Conor Deegan
CTO at Pool Data
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4.9 AVG. SCORE
Based on 80+ reviews
TOP RATED COMPANY
with 100% Job Success
FEATURED Web Design
AgencY IN UAE
TOP DESIGN AGENCY
WORLDWIDE