RedPath
Improving adherence and accelerating treatment for oncology patients
A patient navigation platform helping hospitals close cancer care gaps across Africa
About the project
Only 5 in 10 women diagnosed with breast cancer in Africa survive to five years, while delays in diagnosis and access to life-saving treatment remain major barriers to better outcomes. To address this, healthcare organization Roche developed RedPath, a digital platform helping patient navigators coordinate appointments and guide patients through their care journey.
Built for settings with unstable connectivity, the platform works fully offline, enabling hospital staff to follow each patient’s pathway from screening through treatment and track missed appointments and their causes. That information then rolls up into a national picture, giving health ministries and program leaders the evidence to see gaps in care and identify where investment would make the difference.
Challenge
As the product was designed for hospital staff across African markets, it had to be accessible to users with limited digital experience, a need the old interface failed to meet. The Halo Lab team stepped in to redesign the app and strengthen the platform so care teams could rely on it daily with minimal guidance, supporting Roche’s ambition to raise five-year breast cancer survival in Africa to 80% by 2030.
Our process
The platform had to serve two user groups under one roof: patient navigators coordinating appointments and stakeholders directing national funding priorities. We shaped our process around that split, building tablet and web interfaces on one system, strengthened by back-end work and supported by brand and launch materials.
App design
Because the app supported real patient coordination, every screen had to be clear, intuitive, and dependable, guiding navigators through complex workflows without adding friction.
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Development support
The platform handled real patient data, so security and data protection were priorities. With this in mind, our team supported the existing system, reinforcing what was already in place to improve reliability and security in a healthcare setting.
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Brand & launch support
As the platform grew, our collaboration expanded beyond the product to strengthen RedPath’s brand and visual language across launch, community, and internal touchpoints.
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Results
- The redesigned and improved RedPath platform helped Roche scale patient navigation from local pilots to national programs in Ghana and Eswatini
- Launched in March 2026, RedPath reached 4 of Ghana’s 5 national tertiary hospitals in just 4 months
- Referral tracking pilots achieved 0% loss to follow-up, supporting patient adherence
- The redesigned national dashboard surfaced data on 33 care barriers identified across 319 patients, giving health authorities a clearer view of recurring gaps in care
- Distraction-free interface simplified patient navigation for staff with limited digital experience, complementing a workflow that requires an average of just 2 hours per week from clinical staff
- Reliable offline sync allowed patient navigators to keep working with patient records and appointment updates during connectivity interruptions
- Back-end security improvements reinforced protection of sensitive patient data across the platform
Review
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Our approach
Strong results start with open dialogue. At every stage, we work closely with the client’s team, running workshops, gathering feedback, and refining ideas through multiple iterations. If your product needs the same level of care, contact us — and we’ll help turn complexity into an experience people can understand, trust, and use with confidence.
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5.0
“The Halo Lab team’s performance has been remarkable, with real dedication and the flexibility to adapt quickly as our needs grew from a product redesign into launches. RedPath had to work for navigators with limited digital experience on weak networks and for health ministries guiding cancer care funding, all while keeping patient data secure. Together, we scaled it from local pilots to national programs in several countries.”
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