Handle

Refreshing a campus-native brand and app for an instant delivery startup

About the project

Handle is an instant delivery startup founded at the University of Southern California, built for college campuses to help students access snacks and drinks quickly.

Using electric bikes and a student-run workforce across California and Oregon, it operates a fast, on-demand delivery network that offers snacks, beverages, ice cream, and more around universities.

Industry
Food & Beverage
Services
Branding
Mobile App Design
  • Total orders delivered 100,000+

  • Universities served 4

  • Total funding raised $1.6M

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Snack category browsing screen of the Handle delivery app designed by Halo Lab

Challenge

When Handle approached our team, they already had a brand and a live app, however, the experience felt cluttered and outdated. We were brought in to reimagine the brand into a youthful, vibrant identity and extend it into a refined, highly usable mobile app experience.

Our process

Since students expect ease and immediacy from apps they use, clarity and usability were our guiding values. Building on Handle’s existing assets, we broke from familiar student-product conventions to shape a distinctive visual identity, carrying it consistently across product and investor materials.

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Results

  • Refreshed brand identity brought Handle a youthful, friendly presence, instantly recognizable across every touchpoint on campus
  • User-friendly mobile UI made fast ordering effortless for students
  • Investor-ready pitch deck supporting Handle’s fundraising narrative, with the startup later reaching over $1.6M in total funding
  • Scalable design foundation powered Handle’s expansion across new campuses, features, and future updates

Our approach

Strong results start with open dialogue. At every stage, we work closely with the client’s team, running workshops, gathering feedback, and refining ideas through multiple iterations. If your product needs the same level of care, contact us — and we’ll help turn complexity into an experience people can understand, trust, and use with confidence.

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01 Discovery & research

We began by mapping competitor apps to identify the visual and positioning gap Handle could own. The research showed demand for an intuitive, user-centered experience with a friendly interface tailored to the app’s core audience — students.

Deliverables

  • Three competitors analyzed
  • Conceptual moodboard

02 Rebranding

We anchored Handle’s identity in navy, white, and purple colors, with a rounded, hand-written typeface signaling casualness and openness. The logo paired a walking shopping-bag mascot with a hand-lettered wordmark, reflecting energy and youth.

Deliverables

  • Logo design
  • Brand guidelines
  • Brand-in-use mockups

03 Mobile app UX/UI redesign

When working on the iOS app, our team first mapped user flows and interactions, building an easy-to-navigate UX foundation. We then translated it into a vibrant interface with modular layouts, scannable cards, and emojis as visual cues throughout.

Deliverables

  • Wireframes and user flows
  • High-fidelity iOS UI
  • UI kit

04 Pitch deck

Two years after launch, Handle returned to build a seed fundraising deck for an investor pitch. Using the existing visual system, value-driven storytelling, and trust-building elements, we created a presentation that supported investor confidence.

Deliverables

  • Pitch deck presentation
  • Investor narrative structure

Team

  • 1 PM
  • 2 Brand Designers
  • 2 UX/UI Designers

Technologies

Figma