NDA
Telehealth company

Designing an empowering website for Canadian women’s health care

For Canadian women, a reworked telehealth experience with clearer paths to care

Three women of different ages together, the audience of the women’s health telehealth platform

About the project

Many women live with health conditions they’ve been taught to hide, often avoiding care altogether because of the shame attached to asking for it. A Canadian DTC telehealth platform was built to change that, connecting patients with licensed practitioners for stigma-associated conditions — including weight loss, acne, birth control, and menopause.

Balancing clinical expertise with an empowering voice, it focuses primarily on Canadian women aged 30–50, helping them destigmatize these conditions and supporting them throughout their health journey.

Services
Website Design
Website Development
Industry
Healthcare
Close-up of a woman’s skin with hormonal and clinical acne markers from the telehealth platform design
Personalized healthcare backed by science visual with a DNA helix and clinical insights callout by Halo Lab

Challenge

The client needed a full site refresh aligned with its pivot toward women’s health and with updated design standards for the telehealth market. They expected us to deliver a competitor-informed homepage redesign, stronger conversion logic, and a Webflow build.

Our process

In women’s health, trust depends on feeling seen, not judged. With that in mind, we combined research insights, user-focused design, and a scalable Webflow build to deliver a website that would inspire and empower users, supporting platform growth.

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Results

  • Refined website established a focused women’s health identity, setting it apart from broad-condition telehealth competitors
  • Conversion-focused flows and strategically placed CTAs supported clearer, more confident user journeys
  • Production-ready Webflow build gave the client a scalable foundation, ready to support continued growth and feature expansion
  • Reusable components enabled faster rollout of new pages as the platform’s offering evolves

Our approach

Strong results start with open dialogue. At every stage, we work closely with the client’s team, running workshops, gathering feedback, and refining ideas through multiple iterations. If your product needs the same level of care, contact us — and we’ll help turn complexity into an experience people can understand, trust, and use with confidence.

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01 Discovery & research

We analyzed Canadian and US telehealth competitors, mapping homepage structures and trust signals in the women’s health space. Three audience personas guided a design focused on empowerment over idealized health outcomes. 

Deliverables

  • Five competitors analyzed 
  • Three audience personas 
  • Structure blocks defined

02 Website redesign

Two homepage concepts explored different tonal directions — one vibrant and emotional, one calm and clinical. Client feedback led us to a hybrid: clear hierarchy and feminine softness, combined with engaging card layouts and a step-based flow. 

Deliverables

  • Two homepage concepts
  • Key pages redesigned
  • Desktop and mobile layouts

03 Template system & expansion

We expanded the homepage to support multi-condition navigation and designed template pages for weight loss, acne, insomnia, menopause, and perimenopause. A unified UI kit covered components, animations, and key breakpoints.

Deliverables

  • Five condition pages
  • Animation specifications
  • UI kit

04 Webflow development

We implemented the redesigned pages in Webflow and integrated CMS for blog content. Our team developed responsive layouts and smooth interactions to ensure a consistent experience across desktop and mobile devices.

Deliverables

  • Scalable Webflow structure
  • CMS architecture

Team

  • 1 PM
  • 2 UI/UX Designers
  • 1 Webflow Developer

Technologies

Figma logo
Webflow logo
Figma