A travel booking flow is rarely one screen. Search, dates, availability, fares, extras, passenger details, payment, confirmation — each step is a place to lose someone, and most of them are crossed on a phone with one hand and limited patience.
Halo Lab designs those flows as one continuous path — search and results, property or fare detail, checkout, confirmation, and the trip itself once it starts. Operator-side tools get the same attention, and the whole system is handed over annotated for your engineers.
3 main challenges holding back your growth
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
Search abandoned early
Filters, dates, and prices load slowly — the traveller leaves before results.
Checkout loses bookings
Too many fields and unclear fares — the payment step is where trips die.
The trip goes silent
After payment nothing arrives — changes, delays, and details reach nobody.
“All projects in which we’ve involved Halo Lab have been great successes, but their leadership on our brand refresh is worth highlighting.”
“We’ve had feedback from users, investors, and employees, and everyone has said that Halo Lab did a fantastic job with the branding.”
“We’re proud of their branding services. They not only do what we tell them but also make suggestions to help us improve our offerings.”
What we deliver
Travel & hospitality UX/UI design from
first search to the trip home
Search & Availability Design
Destination, date, and filter interactions designed so relevant options appear in the fewest taps.
Fare & Rate Presentation
Price breakdowns, fare classes, and room types designed to be compared without confusion.
Booking & Checkout Flows
Passenger details, extras, and payment steps designed with fewer fields and clearer status.
Property & Listing Pages
Photos, amenities, reviews, and policies arranged in the order travellers actually read them.
Trip Management & Itinerary
Changes, cancellations, and live trip status designed so travellers stop calling support.
Loyalty & Member Experiences
Points, tiers, and member rates designed to feel worth the account rather than buried.
Operator & Property Dashboards
Inventory, rates, and reservation views designed for staff working the front desk.
Design System & Handoff
A travel component library and annotated Figma handoff — ready for development to begin.
How we work
Our process for your
travel & hospitality UX/UI design
Start with a strategy call where we align on your goals, challenges, and priorities, and set a clear direction for the entire branding process.
3–4 Days
Research & analysis
Booking Journey Mapping
We map the full traveller journey — search, book, travel, return — and mark every point where bookings are lost today.
3–5 Days Journey map
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Information Architecture
We structure inventory, rates, and destination data so travellers reach the right option without backtracking.
3–5 Days IA structure
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Wireframes
We wireframe the critical flows — search, detail, checkout, and trip management — and validate them before visual design starts.
3–5 Days Wireframes
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UI Design & Design System
We design every key screen and state, mobile first, building the component library alongside.
1–3 Weeks UI designs
Engineering Handoff
Annotated Figma files, interaction specs, and component documentation — your team builds without ambiguity.
2–3 Days Handoff
Start with a strategy call where we align on your goals, challenges, and priorities, and set a clear direction for the entire branding process.
3–4 Days
Research & analysis
Industries we serve
UX/UI design for
diverse industries
Healthcare
UX/UI design for hospitals, clinics, and health systems.
Financial Services
UX/UI design for banks, insurance firms, and financial platforms.
Logistics
UX/UI design for logistics, transport, and supply chain companies.
Real Estate
UX/UI design for property developers, agents, and management firms.
Education
UX/UI design for schools, universities, and e-learning platforms.
Web3 & Blockchain
UX/UI design for Web3 startups and blockchain-based products.
Wellness/Fitness
UX/UI design for wellness brands, gyms, and fitness studios.
Information Technology
UX/UI design for tech companies, software products, and platforms.
6 reasons why clients
choose Halo Lab
Team with industry depth
Strategy before design
Custom-only approach
Expertise for complex needs
Clear, collaborative process
Flexible value for any budget
100+ verified
love letters
“Halo Lab is very organized in planning to achieve the goals within the set deadlines. We feel they were part of our internal team project.”
“Their experts have a very diverse range of skills and always find a solution to exposed issues. The communication process was clear.”
“During the collaboration, Halo Lab prioritized our people, always taking into account our input and ideas and giving all team members a voice.”
“The Halo Lab team unified branding across our patients’ app, showcasing professionalism, convenience, and consistency.”
“Halo recreated our existing portal with a modern and beautiful experience, greatly increasing usability and delight for the end user.”
“Halo Lab is brilliant. We were impressed with their timely delivery, cost-effectiveness, and the people who knew what they were doing!”
“The value we get from Halo Lab and their quality designs sets them apart from others. They are the right mix of price, talent, and style.”
“We gave the Halo Lab team a chance, and we immediately knew they were the ones we wanted to work with.”
“The Halo Lab work pleasantly surprised us, and bringing in their professional design team has been a worthy investment for us.”
“When collaborating with Halo Lab, we felt that communication was straightforward and that the deliverables fit what we expected.”
“Halo Lab has helped us with a rebrand and defined a new name, logo, and color palette. We’ve had a great experience working with them.”
12 years
We’ve built one of the most trusted agencies
150+
Specialists in design, engineering & product management
78%
Returning clients in Europe & North America
FAQ
Why invest in branding services?
Why invest in branding services?
What does travel and hospitality UX/UI design include?
Booking journey mapping, search and availability design, fare and rate presentation, checkout flows, property and listing pages, trip management, loyalty experiences, operator dashboards, and an engineering handoff.
Do you design booking and checkout flows?
Yes. Checkout is treated as its own UX problem — field reduction, fare transparency, guest checkout, error recovery, and payment method display are all designed to maximise completed bookings.
Do you design mobile-first for travel?
Yes. Most travel bookings start on a phone, often mid-journey. Thumb reach, one-handed use, image loading, and form usability are settled before any desktop layout decisions are made.
Can you design search, filtering, and availability screens?
Yes. Date pickers, flexible-date views, filters, map and list synchronisation, and sold-out states are designed so travellers reach a bookable option quickly instead of restarting the search.
How long does a travel UX design engagement take?
Most engagements run 6 to 12 weeks from journey mapping to engineering handoff, depending on inventory complexity, how many booking types are in scope, and whether a design system is included.
Do you design trip management and post-booking experiences?
Yes. Itinerary views, changes, cancellations, delay notifications, and check-in flows are designed with clear status, which is what removes the largest share of inbound support calls.
Do you design tools for hotels and operators?
Yes. Reservation calendars, rate management, inventory, and front-desk views are designed for staff working under time pressure with guests waiting in front of them.
Can you redesign an existing travel platform?
Yes. Redesigns are common. We audit the current product against search completion, checkout abandonment, and mobile usability, then set measurable improvement goals before any visual work begins.
Can you also develop the travel product?
Yes. Web and mobile development is available after the design engagement, so the component architecture in Figma maps directly to the production build with no reinterpretation.