Trusted by 300+ global clients
An insurance app is opened rarely and almost always at a bad moment — after an accident, a break-in, or a diagnosis. Designing for that moment rather than for the quote flow is what separates an app people keep from one they delete after renewal.
So the work centres on the claim: evidence captured on the spot with a phone camera, status the customer can see without calling, policy documents readable rather than downloadable, and renewals and coverage changes finished in the app instead of a broker's inbox.
3 main challenges holding back your growth
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
1
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
2
Outgrown identity
Your company has grown, but the brand no longer reflects scale or direction.
3
Claims still need a call
Every claim starts in a phone queue, and the app is skipped entirely.
Policies stay unreadable
Coverage sits in a PDF nobody opens, so customers never know what applies.
Apps open once a year
Installed at renewal, ignored until the next one, and deleted in between.
“All projects in which we’ve involved Halo Lab have been great successes, but their leadership on our brand refresh is worth highlighting.”
“We’ve had feedback from users, investors, and employees, and everyone has said that Halo Lab did a fantastic job with the branding.”
“We’re proud of their branding services. They not only do what we tell them but also make suggestions to help us improve our offerings.”
What we deliver
Insurance app design from
first quote to settled claim
Claims Submission
Claims filed on the spot — photos, location, and detail captured while the evidence is fresh.
Claim Status Tracking
Every stage of a claim visible in the app, so no one calls to ask where it stands.
Policy & Coverage Views
Coverage shown as what is and isn't included, rather than a PDF to download and decode.
Quotes & Onboarding
Quotes and sign-up finished in one sitting, with underwriting questions in plain language.
Document Capture
IDs, licences, and certificates photographed and validated in the app, not emailed to a broker.
Renewals & Changes
Renewals, add-ons, and coverage changes handled in-app, without a call or a paper form.
Payments & Billing
Premiums, instalments, and payout details shown clearly, with every charge traceable.
Design System
Reusable component library delivered, so your team ships new screens without a full redesign.
How we work
Our process for your
insurance app design
1
Kick-off & insights
Start with a strategy call where we align on your goals, challenges, and priorities, and set a clear direction for the entire branding process.
3–4 Days
Research & analysis
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Discovery & Product Definition
We map who opens the app — policyholder, broker, or adjuster — the moment they reach for it, and what has to be true for them to finish.
3–5 Days Product definition
Flows & Information Architecture
We define navigation, claim and quote flows, and screen structure before design begins, with every regulated step measured in taps.
3–5 Days App architecture
UI Design
We design claims, policy, quote, and account screens in Figma — real policy data, one-handed layouts first.
1–2 Weeks UI designs
Prototype & Usability Testing
We build clickable prototypes and test them with real policyholders, fixing the flows that break before a single screen is engineered.
1 Week Test findings
Design System & Handoff
We deliver a component library and engineering handoff — states, tokens, and platform specs your developers build from directly.
2–3 Days Design system
1
Kick-off & insights
Start with a strategy call where we align on your goals, challenges, and priorities, and set a clear direction for the entire branding process.
3–4 Days
Research & analysis
Industries we serve
Mobile app design for
diverse organisations
Healthcare
Mobile app design for hospitals, clinics, and health systems.
Financial Services
Mobile app design for banks, insurance firms, and financial platforms.
Logistics
Mobile app design for logistics, transport, and supply chain companies.
Real Estate
Mobile app design for property developers and management firms.
Education
Mobile app design for schools, universities, and e-learning platforms.
Web3 & Blockchain
Mobile app design for Web3 startups and blockchain-based products.
Wellness/Fitness
Mobile app design for wellness brands, gyms, and fitness studios.
Information Technology
Mobile app design for tech companies, software products, and platforms.
Our key advantages
6 reasons why clients
choose Halo Lab
Team with industry depth
120+ experts and 500+ projects provide insights into solutions that fit the market.
Strategy before design
Projects start with research, positioning, and clear goals for data-driven decisions.
Custom-only approach
No templates or generic patterns — only custom design shaped for your objectives.
Expertise for complex needs
We turn complex ideas into clear, scalable designs for SaaS, B2B, and tech companies.
Clear, collaborative process
Structured communication and transparent workflows keep you aligned at every step.
Flexible value for any budget
Clear pricing and adaptable scopes help you stay on budget and ensure top quality.
100+ verified
love letters
“Halo Lab is very organized in planning to achieve the goals within the set deadlines. We feel they were part of our internal team project.”
“Their experts have a very diverse range of skills and always find a solution to exposed issues. The communication process was clear.”
“During the collaboration, Halo Lab prioritized our people, always taking into account our input and ideas and giving all team members a voice.”
“The Halo Lab team unified branding across our patients’ app, showcasing professionalism, convenience, and consistency.”
“Halo recreated our existing portal with a modern and beautiful experience, greatly increasing usability and delight for the end user.”
“Halo Lab is brilliant. We were impressed with their timely delivery, cost-effectiveness, and the people who knew what they were doing!”
“The value we get from Halo Lab and their quality designs sets them apart from others. They are the right mix of price, talent, and style.”
“We gave the Halo Lab team a chance, and we immediately knew they were the ones we wanted to work with.”
“The Halo Lab work pleasantly surprised us, and bringing in their professional design team has been a worthy investment for us.”
“When collaborating with Halo Lab, we felt that communication was straightforward and that the deliverables fit what we expected.”
“Halo Lab has helped us with a rebrand and defined a new name, logo, and color palette. We’ve had a great experience working with them.”
Success breeds success
12 years
We’ve built one of the most trusted agencies
150+
Specialists in design, engineering & product management
78%
Returning clients in Europe & North America
FAQ
Why invest in branding services?
Why invest in branding services?
What does insurance app design include?
Quote and onboarding flows, claims submission and tracking, policy and coverage views, document capture, renewals and coverage changes, payments, accessibility and platform patterns, usability testing, and a design system with engineering handoff.
How do you design a claims flow for mobile?
Around the phone camera. Photos, location, and time are captured while the evidence is fresh, questions are asked in the order someone can answer them on the spot, and the claim can be paused and resumed later.
How do you handle disclosures and regulatory copy?
By placing it where it is read rather than skipped — in the step it applies to, in plain language, at a size that survives a small screen. Legal wording stays intact; the placement and hierarchy are what we design.
Do you design for policyholders or for adjusters?
Both, as separate products. A policyholder app is built around claims and coverage clarity; an adjuster tool around triage, evidence review, and case throughput. We define which one the engagement covers in discovery.
How long does insurance app design take?
Most insurance mobile app design projects run 8 to 14 weeks from discovery to handoff, depending on product scope, the number of claim types covered, and internal review cycles.
Do you design for iOS and Android separately?
We design one product with platform-correct patterns. Navigation, gestures, and system components follow each platform's conventions rather than forcing a single layout onto both.
Do you run usability testing?
Yes. Clickable prototypes are tested with your users before engineering starts, because a flow that breaks in testing costs days to fix and months once it has shipped.
Can you work with our existing design system?
Yes. We extend an existing library where one exists and build a mobile layer on top of it, rather than introducing a second, competing set of components.
Can you also develop the app?
Yes. Design and development are delivered by one team — iOS, Android, or cross-platform build, API integration, accessibility work, and QA before release.